Privacy policy

Terms and Conditions

Last Updated: August 26th, 2025

InvoiceWise.co.uk (“InvoiceWise”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using InvoiceWise.co.uk, you agree to the terms of this Privacy Policy.


1. Who We Are

InvoiceWise.co.uk is a UK-based business providing invoice factoring and related financial services. For the purposes of data protection law, we are the data controller of your personal data.

Our contact details:
InvoiceWise.co.uk
Email: support@invoicewise.co.uk
Address:  126 New Kings Road London SW6 4LZ. 


2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, job title, company name.

  • Contact Data: Email address, phone number, postal address.

  • Financial Data: Bank details, payment information, credit history.

  • Business Information: Company registration details, invoices, and trading history.

  • Technical Data: IP address, browser type, cookies, and usage data.

  • Marketing & Communication Data: Your preferences for receiving communications from us.


3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you (through our website forms, applications, or communications).

  • From third-party credit reference agencies and fraud prevention services.

  • From publicly available sources (e.g., Companies House).

  • Automatically, when you interact with our website (cookies, analytics).


4. How We Use Your Information

We use your personal data to:

  • Provide and manage our invoice factoring services.

  • Assess creditworthiness and perform due diligence.

  • Process payments and manage accounts.

  • Communicate with you about your account, services, or enquiries.

  • Meet legal and regulatory obligations (including anti-money laundering checks).

  • Improve our website, services, and customer experience.

  • Send you marketing communications (only where you have consented or where legally permitted).


5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – to provide the services you request.

  • Legal obligation – to comply with UK financial regulations.

  • Legitimate interests – to run our business efficiently and securely.

  • Consent – where required, such as for marketing communications.


6. Sharing Your Information

We may share your data with:

  • Credit reference agencies, fraud prevention agencies, and financial institutions.

  • Professional advisers (lawyers, accountants, auditors).

  • Regulatory authorities, law enforcement, and government bodies (where legally required).

  • IT service providers and cloud storage providers.

  • Third parties in connection with a business sale, merger, or restructuring.

We do not sell your personal data to third parties.


7. International Data Transfers

Where we transfer your data outside the UK, we ensure appropriate safeguards are in place (such as UK adequacy regulations or Standard Contractual Clauses).


8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, financial and business records are kept for at least 6 years to comply with UK law.


9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right to access – request a copy of the data we hold about you.

  • Right to rectification – correct inaccurate or incomplete data.

  • Right to erasure – request deletion of your data, where applicable.

  • Right to restrict processing – request we limit how we use your data.

  • Right to data portability – request transfer of your data to another service.

  • Right to object – object to certain types of processing (e.g., marketing).

  • Right to withdraw consent – where processing is based on consent.

To exercise these rights, please contact us at [Insert Contact Email].


10. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics. For more details, please see our [Cookie Policy].


11. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, no system can be completely secure.


12. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.